9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 5594281242
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows for easy access without needing a password or email.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try again after waiting or contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your proper KYC (Know Your Customer) details to customer support via email to facilitate account shifting. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and log back in to access the updated features. This should allow you to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only withdraw the actual earnings they've acquired through gaming, not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and linking your UPI and bank details. Having this information saved will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception rather than the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the player who earned it. Any winnings earned using the bonus amount can be withdrawn. The bonus earnings themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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